FAQs

• Why can't I manage billing details?
• How can I find the admin on my account?
• Why can't I use my Gmail address with Clockwise?
• How do I reset my Clockwise password?
• What does a Contact Sharing Error mean?
• What happens when my organization changes domains?

See all 9 articles

• Why Isn't My Focus Time Scheduling?
• Can I edit my Focus Time event?
• Can I manually add a Focus Time hold?
• What happens when I don't see Focus Time scheduled on my calendar?
• Why don't I see Focus Time set on my calendar after two weeks?
• Why Do I Have Duplicate Focus Time?

See all 14 articles

• Why didn't Clockwise resolve my conflict?
• Can I set another no-meeting day for secondary teams?
• How do I avoid no meeting day when scheduling ad hoc meetings?
• What if Clockwise can't resolve a conflict in my schedule?
• Will all my meetings automatically be removed from no meeting day?
• How can I tell what meetings are marked as flexible right now?

See all 22 articles

• Why Aren't My Lunches Scheduling?
• If my calendar changes, how quickly will the lunch hold update?
• Why is there a lunch hold scheduled during another meeting?
• How do I turn off the lunch event sync?
• Why do lunch events keep reappearing after I deleted them?

• How do I set Out of Office in Clockwise?
• How do I set my time zone in Clockwise?
• How does Clockwise treat Holidays?
• What should I do if Clockwise shows me as Out of Office when I'm not?
• How do I let Clockwise schedule outside my normal timezone when traveling?

• What does 'Scheduling Error: Please Try Again' mean?

• How do I override a Slack status set by Clockwise?
• Why is my Slack status still not syncing even though I have enabled it in Clockwise?

• Security using Clockwise
• Calendar Data Access
• Slack Security & Privacy
• Clockwise Change Log