Focus Time FAQ

Can I change my event visibility settings from private to public, or public to private?

Yes - you can change your settings at any time from the "Focus Time, lunch, and travel time" section of the Settings menu.

Are the Focus Time events marked as busy or free?

You can choose how your Focus Time is displayed in your calendar between busy and free. Settings>Focus Time, lunch, and travel time>Focus Time>Availability during Focus Time

If my calendar changes, how quickly will the Focus Time event update?

Clockwise Focus Time events are updated in real time – if there is a change to your calendar that impacts your Smart Holds, they will update within seconds. 

What is the minimum duration for a block of Focus Time?  Can I customize that duration?

The minimum duration for a Focus Time block is 2 hours.  Read more about Focus Time here.  Unfortunately, that minimum time threshold can't currently be customized.

Can I disable alert notifications for Focus Time events?

Yes. Turn Focus Time notifications off in Settings>Focus Time, lunch, and travel time. Otherwise, alerts will align with your GCal settings.

How do I delete an event from my calendar?

Chrome extension:

• To delete a Smart Hold, click on the event in your calendar, then click on the "Delete this Hold" button from the Event Details view in the chrome extension.  If you delete the blocks from any other location, they will be recreated.

Web App:

• If you're using the web app, find the link to settings through the event details.

How do I turn off the Focus Time events sync?

To turn off the Focus Time Smart events sync, go to your Settings menu and expand theFocus Time, lunch, and travel time sub-menu. Select "On your Clockwise Private Calendar" to remove any public facing Focus Time events from your calendar.  You can also remove the "Clockwise Private Calendar" from your calendar list by toggling it off from the same Smart holds section in Settings.  

To access your Focus Time events from settings:

• Chrome extension: Top left corner of your extension through the Menu button
• Web App: Click on your profile avatar and select from the drop down 

If you have any questions or feedback, please email us at support@getclockwise.com.