Okta User Provisioning with SCIM



Clockwise can integrate with Okta to synchronize enabled users with your paid plan. This lets you decide who you want to pay for using your preferred tools. This article will cover the setup instructions for Okta.


The following provisioning and deprovisioning features are supported by Clockwise currently:

  • Create users
  • Update user attributes
  • Deactivate users
  • Group push

Okta can't update user attributes for Admin users. This is an API limitation.

For more information on the listed features, visit the Okta Glossary. 


SCIM-based user provisioning is available to Enterprise customers. To set up the integration, you will first need to have admin access to the Okta dashboard. You will also need to be an admin for your plan in Clockwise.

Please note that the use of an identity provider (IdP) disables the ability to add users via the Clockwise admin panel: instead, the user list maintained in Okta are the users who may have access. An admin may then allow access through Okta by provisioning access to the Clockwise application.

Configuration Steps 

  1. Navigate to the Organization Plans & Billing area of the Clockwise web app.
  2. Find your plan and click the discretion arrow to the right.
  3. Click “Configure SCIM” to be brought to an admin portal with our partner WorkOS.

    Screenshot 2023-10-19 at 1.42.28 PM.png

  4. Follow the wizard to get set up. Please note: You do not need to configure push groups or custom attributes. Additionally, the token type required is an OAuth Bearer Token.
  5. The final page of the wizard will show a preview screen. Click “Back to Clockwise”.


Known Issues/Troubleshooting

As an admin, you might want to test out your Clockwise <> SCIM connection before adding the majority of your users. To do so, we recommend that you add yourself and up to 9 other users to confirm they are added to the corresponding Clockwise plan. When you add up to 10 users, Clockwise will not augment existing paid plan membership. Once you’ve confirmed things are working as expected, you can add the rest of your users. Please note that adding 10+ users will result in all of the users in your identity group moving to the paid plan; the rest will move to free.


If you have any questions or difficulties with your Okta SCIM integration, please contact Clockwise Support