Setting up Clockwise Teams

Clockwise Teams allow you to group colleagues you work with the most to ensure you stay up to date on their availability and bandwidth. 

In this article you'll learn:

• How to create a new team
• How to join an existing team
• How to manage your team
• How to configure your settings within the team
• How to select between primary and secondary teams
• Clockwise Teams FAQs

If you're looking for information about Clockwise Teams features, check out the article here. 

Creating a new team

Before creating a new team, consider the following:

• Does this team already exist?
  • For more information on how to join existing teams, click here.
• Should this be your primary team?
  • For more information on the difference in features for your primary and secondary teams, click here.

To create a brand new team, click on the Menu>Your Teams then click New Team.

Consider the name of your team and who you'd like to invite.  Note, if your colleague is not on Clockwise yet, adding them to your team will send them an invite.  You can tell who is already using Clockwise by noticing the blue checkmark on top of their avatar.

Note: A team can have a maximum of 50 users at this time. 

Joining an existing team

If your organization has multiple Clockwise users, there is a good chance that a team you belong on, already exists. Here is how to check if teams have already been created and how to join those teams.

Click on your Menu and navigate to Your Teams. Click New Team:

Click on the Join Team tab, here you'll see the teams that already exist ordered by how relevant these teams may be to you.  If you don't see the team you want to join, you can search for a team name.  Select the team you want to join and click Join Team. 

Note: A team can have a maximum of 50 users at this time. 

Managing your team

Great job, you've joined an existing team or created your own! Reference back to the Your Teams section of the settings to manage your team settings or update your team. Check out the details of each tab below:

Teammates Tab:

• To add new teammates to your team, follow these steps:
  • Navigating to the Teammates tab
  • Click Invite new teammate
  • Type their name and find the correct teammate
  • Click Invite

• Remove yourself or teammates from your team
  • Hover over the user name and click on the trash can icon.

Pending Invites Tab

• Check to see who still hasn't responded to your Clockwise invite and choose to send them a reminder regarding your waiting invite.
  • Note: Colleagues that get invited to Clockwise will already get a reminder email after their initial invite. 

Manage the Team

You can configure the settings of your Team by clicking into the team and clicking on "Manage the team".

Here you can:

• Update the Team name
• Turn on team features,including:
  • Team availability calendar
    
    • Sync team availability calendar
    • Sync team availability calendar to Slack
    • Manage Team availability calendar to Slack sync settings
  • Team no meeting day
    • Choose which day to avoid meetings
    • Choose whether you'd like to send an auto-reply when internal colleagues schedule on your elected no meeting day.
• Delete the Team
  • NOTE: Deleting the team will delete the team for everyone. 
  • If you want to just remove yourself from the team, go to the Teammates tab>Hover over your name and click the trash can icon. 

Your Settings

• If your team is using a team availability calendar and you'd rather disable the view, you can turn off your access to the team availability calendar from this tab
  • These changes will only apply to you, this will not impact the view for your teammates. 
  • Your OOO and WFH events will still be synced to your team calendar, this only impacts your calendar view
• If your team has designated a day of the week as a no meeting day but you don't want to avoid scheduling on that day, you can disable this setting for yourself.
  • These changes will only apply to you, this will not impact scheduling for your team.
  • If you have a 1:1 with a member of your team that has kept this no meeting day setting on, Clockwise will respect your colleague's team settings and avoid scheduling on the designated day. 

Primary teams vs secondary teams

We understand that you could be a part of multiple teams at work.  For example, you're a part of your large functional team like Engineering. You may also be a part of smaller teams within the Engineering group, like Front End Eng. Or even smaller yet, Front End Engineering for a specific feature or product. Similarly, you may be a part of cross-functional teams that are transient per project.  The possibilities are limitless and so Clockwise for Teams differentiates between these groups by denoting your primary team and your secondary teams.  There can only be one primary team, all other teams that you're a part of will be regarded as secondary.  

Primary Team

• There can only be one primary team
• Updates on teammates that are out of the office in your Clockwise feed, your week in review email and Slack
• Updates on teammates that are low on Focus Time in your Clockwise feed and your week in review
• Team Analytics on Focus Time, meeting time and fragmented time for your teammates
• Team availability calendar that automatically syncs your teammates OOO and WFH events for one single source of truth on your teammates' availability

Secondary Teams

• There can be up to five secondary teams
• Team Analytics on Focus Time, meeting time and fragmented time for your teammates
• Team availability calendar that automatically syncs your teammates OOO and WFH events for one single source of truth on your teammates' availability

Which team should be my primary team?

Consider the features you'll enjoy on your primary team and decide which group of colleagues you'd like to stay most up to date about their availability and Focus Time bandwidth.  If you think you made the wrong team your primary, don't worry! You can always change which team is your primary.

Teams Frequently Asked Questions (FAQs)

How do I remove myself from the team?

To remove yourself from a team, go to Menu > Your Teams and click on the team you'd like to remove yourself from.

Hover over the user name and click on the trash can icon.

Why can't I search for my teammate?

Clockwise assumes anyone on your team should be visible when you click into the team settings so it returns no results when you try searching for a teammate who is already on the team

How do I remove a teammate who left the company/team?

To remove the teammate, click on "Invite new teammate" and type in their email. Their account will pop up and you can hover over their name to remove them by clicking on the garbage can icon to the right of the screen.

Why can't I join a team or search for the team in Clockwise?

If you are having difficulty finding a team or unable to join a team in Clockwise, chances are that the team was created by someone with a different email domain than yours or the team no longer exists in Clockwise. Please verify with them before contacting support for further assistance. 

If you have any questions or feedback, please email us at support@getclockwise.com.