Creating a new team

Before creating a new team, consider the following:

• Does this team already exist?
  • For more information on how to join existing teams, click here.
• Should this be your primary team?
  • For more information on the difference in features for your primary and secondary teams, click here.

To create a brand new team, click on the Menu>Your Teams then click New Team.

Consider the name of your team and who you'd like to invite.  Note, if your colleague is not on Clockwise yet, adding them to your team will send them an invite.  You can tell who is already using Clockwise by noticing the blue checkmark on top of their avatar.

Note: A team can have a maximum of 50 users at this time. 

Joining an existing team

If your organization has multiple Clockwise users, there is a good chance that a team you belong on, already exists. Here is how to check if teams have already been created and how to join those teams.

Click on your Menu and navigate to Your Teams. Click New Team:

Click on the Join Team tab, here you'll see the teams that already exist ordered by how relevant these teams may be to you.  If you don't see the team you want to join, you can search for a team name.  Select the team you want to join and click Join Team. 

Note: A team can have a maximum of 50 users at this time. 

Managing your team

Great job, you've joined an existing team or created your own! Reference back to the Your Teams section of the settings to manage your team settings or update your team. Check out the details of each tab below:

Teammates Tab:

• Add new teammates to your team
  • Teammates tab>Invite new teammate>Type their name in>Click Invite

• Remove yourself or teammates from your team
  • Hover over the user name and click on the trash can icon.

Pending Invites Tab:

• Check to see who still hasn't responded to your Clockwise invite and choose to send them a reminder regarding your waiting invite.
  • Note: Colleagues that get invited to Clockwise will already get a reminder email after their initial invite. 

Manage the Team

• Update Team name
• Turn on team features
  • Team availability calendar
    
    • Sync team availability calendar
    • Sync team availability calendar to Slack
    • Manage Team availability calendar to Slack sync settings
  • Team no meeting day
    • Choose which day to avoid meetings
    • Choose whether you'd like to send an auto-reply when internal colleagues schedule on your elected no meeting day.
• Delete Team
  • NOTE: Deleting the team will delete the team for everyone. 
  • If you want to just remove yourself from the team, go to the Teammates tab>Hover over your name and click the trash can icon. 

Your Settings

• If your team is using a team availability calendar and you'd rather disable the view, you can turn off your access to the team availability calendar from this tab
  • These changes will only apply to you, this will not impact the view for your teammates. 
  • Your OOO and WFH events will still be synced to your team calendar, this only impacts your calendar view
• If your team has designated a day of the week as a no meeting day but you don't want to avoid scheduling on that day, you can disable this setting for yourself.
  • These changes will only apply to you, this will not impact scheduling for your team.
  • If you have a 1:1 with a member of your team that has kept this no meeting day setting on, Clockwise will respect your colleague's team settings and avoid scheduling on the designated day. 

If you have any questions or feedback, please email us at support@getclockwise.com.