What meetings will Clockwise Autopilot move?
Autopilot is 100% opt-in, so the only meetings that it will move are ones that you or another Clockwise user attending the meeting put on Autopilot.
What time of day does Clockwise Autopilot move meetings?
Clockwise analyzes your calendar at 4 pm every workday to see if any of the meetings on Autopilot can be moved to better times. If there is a better time available that works for all attendees, then Clockwise will automatically move it. This occurs once per day.
Do the other attendees on a meeting have to be Clockwise users for Clockwise to take their availability into account when rescheduling?
No – due to the way Google Calendar works, Clockwise can tell when the other meeting attendees are free or busy, and only moves meetings into time slots when they are free. If the attendees are Clockwise users, then the meeting preferences of that attendee can be taken into account (when they get into the office, when they eat lunch, etc).
Will Clockwise move a meeting that happens that same day?
No – Clockwise will never move a meeting the same day it occurs.
What time period does Clockwise Autopilot look at when optimizing my calendar?
Clockwise looks at the current week and the next calendar week. It does not use a rolling 14-day window.
Will Clockwise move a meeting I have with someone who doesn't work at my company if I put it on Autopilot?
No – currently, Clockwise can only move internal meetings automatically because those are the only people whose availability we can see. We will not move a meeting with an external attendee.
My meetings are all in conference rooms. What happens to the room if I put the meeting on Autopilot?
Clockwise will let you select if you prefer to meet in the same room, or if you are willing to switch to a similar room. If you select "Keep original room", Clockwise will only move the meeting to a time when that room is available. If you select "Ok to move to similar room", then Clockwise will use your past meeting rooms and the average number of attendees in those rooms to identify similar conference rooms to the one you chose.
One of my teammates is in a different timezone and isn't a Clockwise user. Can I put that a meeting with her on Autopilot?
Yes – Clockwise can automatically tell what timezone your teammates are located in using their Google Calendar settings. Clockwise will adjust that non-user's default working hours to reflect their local timezone.
Will Clockwise book over other meetings or holds on my calendar?
Clockwise will not book over other events on your calendar unless you tell Clockwise to "Ignore" an event, or Clockwise determines automatically that it should be ignored. To tell Clockwise to ignore an event (like Office Hours or a WFH block), select "Ignore" from the drop down menu after clicking on the event.
I only like to meet in the afternoons. Can I set more advanced preferences like that for Autopilot?
Yes – you can customize a number of preferences about your ideal schedule under Advanced Settings.
How can I tell what meetings are on Autopilot right now?
You can access your meetings on Autopilot from the "Autopilot meetings" section of the Settings menu. It shows all the meetings currently on Autopilot, as well as the meetings Clockwise recommends be put on Autopilot.
You can access your meetings currently on autopilot and suggested for autopilot from you Clockwise homepage.
How can I turn off Autopilot?
Before turning off Autopilot, we recommend checking to make sure you have set the right parameters for Autopilot to continue to optimize your meeting moves and resolve conflicts on your calendar. If for some reason you still need to manually control a meeting, you can turn off Autopilot by doing the following:
- Click into the event details
- Toggle off autopilot
You can also click "Autopilot meetings" in your Chrome extension under your Account name and it will give you a list of all your autopilot meetings and you can turn it off there.
What meetings can not be turned on for Autopilot?
You cannot enable autopilot for an external meeting or a meeting you don't have permission to view or if it's on a calendar that Clockwise does not have access or control over. (example, if you have multiple work calendars but we only have access to one)
Why is Clockwise saying my autopilot meeting is paused?
Clockwise will pause an autopilot meeting if the meeting was manually updated by the user. The user will have to unpause the meeting to get it back on autopilot. You can see all your paused events by clicking on the link telling you which Autopilot meeting is paused and you can unpause it from there.
Why did Autopilot not resolve my conflict?
Autopilot will not move meetings outside of your selected meeting hours in settings so please check to make sure those event start times are in your meeting hours. If they are and autopilot still did not resolve the conflict, contact firstname.lastname@example.org for further assistance.
Other Autopilot questions? Email us at email@example.com